SUMMIDATE · Terms of service
A clear start to every little gift.
Please read these terms before placing an order.
Products and personalization
Before checkout, check the selected design, letter, size, name, spelling, capitalization, engraving text and any greeting card message. The product page states available options, character limits, placement and charges. Product images show the general appearance; natural wood grain, color and shape can vary. We make personalized items using the information you submit. If you provide text, artwork or other material, you confirm that you have permission to use it and that it does not infringe another person's rights or contain unlawful or abusive content. If we cannot produce a request as submitted, we will contact you to agree a change or cancel and refund the affected item. To request cancellation of a personalized item, contact us within six hours of ordering and before production starts; after production begins, personalized items cannot be cancelled for a change of mind.
Orders, pricing and payment
The product page and checkout show the current price and available options. Engraving, greeting cards, shipping and taxes may add charges; review the final total before paying. Provide an accurate email address, billing details, delivery address and personalization details so we can process and deliver the order. Shipping details may not be changeable after submission. Completing checkout submits your order, and the confirmation email records the details received. If an item is unavailable or a material error affects its price, description or option, we will contact you before making a change. You may accept a corrected order or cancel the affected item. If it has been paid for and is cancelled, we will refund that item to the original payment method. We will not charge a higher price without your agreement.
Delivery
Delivery options and charges are shown at checkout. Estimated delivery times may vary by destination and product customization.
Returns and product concerns
Standard items may be eligible for returns or exchanges within 30 days of delivery. Personalized items are not eligible for returns for reasons unrelated to product quality. For damaged or defective items, contact summidate@gmail.com and see our Returns & Exchanges policy for details.
Using the website
Do not misuse the website or submit unlawful content. Third-party links, including video services, are provided for convenience and follow their own rules. Learning articles are general family activities rather than individualized advice.
Company and contact information
Company: ELX TRADING LIMITED. Registered office: FLAT A, 9/F, BLOCK 8, MARINELLA, 9 WELFARE ROAD, WONG CHUK HANG, HONG KONG. For questions about these terms or an order, email summidate@gmail.com.
